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Leadership
The Experience and Insight Needed to Influence and Inspire
This domain focuses on the human aspects of organizational leadership. Expert leaders provide inspiration and lead by example. They effectively influence, motivate, and build consensus among teams and stakeholders to achieve organizational goals. Below are the seven competencies in this domain.
Competencies in Leadership
Communication Skills
Listen effectively to others and convey thoughts or ideas through various forms of communication including written, spoken, and nonverbal
Motivating and Inspiring Others
Influence, motivate, and gain support of others in order to achieve organizational goals through the use of emotional intelligence, accountability, and setting the tone at the top
Collaboration, Teamwork, and Relationship Management
Work effectively with others in order to achieve a trusting relationship that yields positive results
Change Management
Lead an organization, team, or individuals through transition toward a desired vision or goal
Conflict Management
Resolve issues using appropriate influencing skills and tools to achieve successful business goals and arrive at the best organizational outcomes
Negotiation
Reach agreement between two or more parties to achieve the best outcome for the organization and an acceptable solution to negotiating parties
Talent Management
Select, develop, retain, and reward people to ensure a strong workforce and successful business performance